About Tiimely Home

We have access to 1000s of loans through our panel of lenders so we’re confident that we’ll be able to find a loan that meets your requirements.

Sometimes however, things don’t go to plan, and if this happens your broker will talk you through the reasons why we’re not able to assist you with a home loan.

No, simply fill in your application and we’ll let you know if you’re eligible for a Tiimely Own home loan. If not, you’ll have the option to talk with our in-house brokers. With your consent, the broker will be able to use that same application to find you an appropriate loan via Tiimely Home’s panel of 30+ lenders.

Tiimely Home's in-house broker service is connected to a curated list of home loan products so you’ll not only be getting a great rate, but have the assurance of a reputable lender.​

We’ve made sure to partner with lenders that we believe can offer great products and of course, we are always here if you need support.​

Tiimely Own is the smart choice for a low-rate loan with fast approval, but it’s not for everyone. Our in-house broker service provides major bank loans and supports complex situations and loan features such as split loans, guarantor loans, and construction loans.

Tiimely Own home

Your Tiimely Own home home loan is funded by Bendigo and Adelaide Bank​. You must meet the Tiimely Own home loan eligibility criteria, which includes postcode and property eligibility (i.e. capital, metropolitan and major regional only for owner-occupied and investment purposes), and be borrowing up to 90% (for customers who have less than 20% deposit, you’ll need LMI).

Our in-house broker service

Your loan will be funded by one of our 30+ panel lenders​. This may allow you to unlock additional loan features that better suit your financial situation (i.e. split loan facilities, guarantor loans, land and construction).​ You can borrow up to 95% (LMI may apply for customers who have less than 20% deposit) and depending on your loan amount, there may be more flexibility (borrowing more than $2M-$3M).

What remains the same across both?​

Regardless of where you get your home loan from, you’ll have access to the same superior service we’re famous for.​ You’re empowered enough to go down the DIY online home loan route, so make your Tiimely Home application work harder for you. Combined with our Tiimely Home tech, uses the power of automation and stay in control of your home loan.​ No more time taken out of your day to go to a lender’s office.

We take as little time as possible to assess your application, however the time it takes can change depending on the complexity of your application,

We’ll let you know if we’re experiencing any delays and once we pick up your application, we immediately start working towards approval. Our process moves quickly so it’s important to check your eligibility and make sure you have the correct identification and documentation ready when you apply. This helps our Credit Assessors review your application in as little time as possible.

These things may require manual work for our Credit Assessors and slow down the process:

• Opting for manual financial validation instead of securely linking your accounts
• Submitting an incomplete application
• Providing inaccurate estimates of your expenses (or any information regarding your income, expenses and debts which doesn't match your actual situation)

Making sure you have everything ready before you apply and responding quickly to requests from our Credit Assessors, will help get you approved faster.

Note: We’ll only refer your application to one of our Credit Assessors if we need more information. Sometimes they’ll only need one or two things like updated payslips or a bank account statement. Everyone’s situation is unique, so if your specific application is more complex than most, you might be asked to provide more detail. If you’ve chosen to validate your financials manually, this typically requires more information and your application will take longer to assess, however if you choose digital validation, our team receive the exact same information, but much faster.

If your application is time-sensitive or if there is a deadline you’re trying to meet, please speak with our team to get an understanding of our current approval times. You can chat with us over LiveChat or on 1300 842 405.

For a Tiimely Own home loan, we offer:

Two simple loan types:

• Fixed rate – an interest rate that’s locked in for a set period of time
  OR
• Variable rate – an interest rate that fluctuates with the market

With two simple loan uses:

• Owner-occupied – for those looking for a property to live in
  OR
• Investment – for those looking to build a property investment portfolio

Two different repayment types:

• Principal & interest – to pay off the loan amount plus interest
  OR
• Interest only – to pay only the interest

And two different deposit requirements:

• From 20% deposit – which allows you to borrow up to 80% of a property’s value
  OR
• From 10% deposit – these loans will need to be guaranteed by Lenders Mortgage Insurance (LMI).

We also offer offset accounts for both fixed and variable home loans.

Looking at an apartment? You’ll need to check to see if the property is considered high density, and there are a few extra checks we'll need to do.

Our fees are simple and transparent, so you'll always know what to expect. And because our application process is online, we’re able to use the efficiency of our process to offer some of the best interest rates in the market.

If a Tiimely Own home loan isn’t suitable, we’ll let you know upfront and suggest using our in-house brokers to find you a home loan that better suits your needs. We have access to a panel of lenders that include major banks to supports complex situations and loan features such as split loans, guarantor loans, and construction loans.

Each lender has their own lending criteria on which they base their credit decisions. When we assess a home loan application, we look at a number of things to decide if we can approve it.

There are a few reasons why your application may not have been approved, including:

• Your loan repayment capacity, taking into account your income, expenses, existing financial commitments, and the ratio of debt to your income
• The nature and stability of your employment
• Your credit history
• The value of your property compared to the size of your loan
• The property linked to your application may not meet our specific credit criteria

We’re not allowed to disclose the exact reason for declining an application, however, if you’re not eligible right now, you can always check again later in the future.

Yes. Our pre-approval for our Tiimely Own home loans is everything we can assess without knowing your property. Our preferred option is to give you full approval, giving you maximum confidence, however our digital application can work towards both requirements.

What does pre-approval (subject to property) with a Tiimely Own home loan look like?

Pre-approval means that we’ve assessed everything we can except for the property you’re buying (because you haven’t included one). When you find a property, we’ll need to do a valuation and some final checks before you’re fully approved.

Our online application asks for details about the property you’d like to purchase. If you are seeking pre-approval (subject to property), we’ll only ask for the suburb you’re looking to purchase in. If you’re considering multiple suburbs, just choose the one that’s most likely and when you find the right home, let us know the address and we’ll update your application.
We also run a credit check on your file during the application, so make sure you’re really ready before you apply.

What does ‘Subject to property’ mean?
This means we’ve assessed everything possible, the only outstanding item we need to check is your property. When you find the right one, just let us know the address and we’ll run our final checks (including a valuation on the property) to complete your assessment.

Should you be successful, your pre-approval is valid for 60 days. We’ll send a reminder before it expires, at which time, you’ll be able to renew it for an additional 60 days if you need. Please note, we’ll only be able to renew it once. Once it expires, you’ll need to start a new application.

We’re not able to lend to everyone or to all properties in all locations so you can check our general application eligibility here before applying. If you’re unsure, just ask. We’re available 7 days on 1300 842 405 or via LiveChat.

If your application is urgent, or you’re trying to meet a deadline, please contact us as we may be able to fast track your application.

Can I bid at auction with pre-approval?

It’s common for buyers to bid with only pre-approval. This can be quite risky since auction sales are typically unconditional and final and you’re required to pay your deposit immediately after the hammer falls. And with pre-approval, your lender hasn’t guaranteed to lend you funds which means they could decline to lend.
Aiming for full approval, where you provide the exact address, means we can validate everything, run our checks, and if we’re able to run an automated valuation (AVM) during the application, you’ll be fully approved and can go to auction with maximum confidence.

Often, selling agents will be shocked to know your bid is unconditional on finance — Tiimely Own's full pre-approval is unique in the Australian market.

If we can't run the AVM, you won’t have full approval and we’ll need to order a full or desktop valuation before we can fully approve you. Or, if you’ve got a signed purchase contract already, send it to us so we can use the stated value.

There are a few scenarios where we won’t be able to run an AVM:

• If you require LMI
• if you are purchasing a high-density property

OR

• if sometimes there’s not enough sales data on the suburb

If you intend on using full approval to bid at an auction, let us know. You can speak with your Credit Assessor or one of our Home Loan Specialists on 1300 842 405, or via LiveChat and we can help you through the process.

What does full approval with a Tiimely Own home loan look like?

If you know exactly which property you want to purchase, you can apply for full approval.

To give our full approval we need to confirm the property value by doing one of two things:

• conduct a satisfactory valuation, which we can do instantly as part of our application with an automated valuation (AVM)

OR

• if we’re unable to get an AVM, receive a signed copy of the purchase contract (once you’ve made an offer).

We’ll always try to conduct an AVM first because it’s automatic, extremely accurate and much faster. However, not all properties or applicants will be eligible for an AVM, so if we can’t conduct one on the spot, we’ll order a desktop or a full valuation and this will take a bit longer.
If you’ve already got a signed purchase contract, we can usually skip the valuation step (unless you require LMI, or your property is ‘high density’ — these require a full valuation).

Note: You won’t pay anything for the valuation, even if you need a full valuation. Tiimely Home absorbs the cost.

Applying for full approval
When you apply for full approval, we’ll give you an answer on the spot: either a “yes”, a “no”, or a request for more information.

What we mean by yes

This is a fully approved application. You’re ready to sign the documents and proceed to settlement.

What we mean by no

Each lender has their own lending criteria that form the basis of their credit decisions.

When we assess a home loan application, we review a number of different sources to decide if we are able to approve it.

If we need more information

If we need more information, we’ll refer your application to one of our Credit Assessors who’ll help you complete your application. Our Credit Assessment team move fast, and if you’re proactive in responding to their requests, they’ll be able to process your application quickly.

Sometimes they’ll only need one or two things like updated payslips or a bank account statement. Everyone’s situation is unique, so if your specific application is more complex than most, you might be asked to provide more detail. If you’ve chosen to validate your financials manually, this typically requires more information and your application will take longer to assess, however if you choose digital validation, our team receive the exact same information, but much faster.

What if I don’t get the property?

Whether you had pre-approval and your offer wasn’t successful, or you had full approval and your settlement fell through, you can access your application and edit your property information. There’s no need to submit a new application (and incur multiple credit checks).

Read more about applying for a Tiimely Own home loan.

At Tiimely Home, our world-first technology gives you the freedom to apply online for a home loan anytime, anywhere and will take you about 15 minutes to complete.

We’ve streamlined the online application process making it the fastest and most convenient way to get a home loan, one that’s perfectly suited to your situation. Plus, the efficiency our tech gives to the process, lowers costs so we can offer award-winning rates and no hidden fees.

Tiimely Home also takes care of the assessment process. Once you’ve applied, we request a credit check from a credit reporting agency to help us assess you for the loan.

Our self-serve home loan application can be completed online, independently, but, if you’d prefer to speak with someone at any stage of the process, or you need a little help, you can easily contact us via LiveChat, phone, or email.

The time it takes us to assess your application can change depending on how many applications we’re currently receiving and the complexity of your application.

If we need a little more information, however it will sometimes cause delays. Opting to validate your financials manually instead of securely linking your accounts slows the process down significantly, and one of our Credit Assessors will need to assist. Submitting an incomplete application or providing inaccurate estimates of your expenses (or any information regarding your income, expenses and debts) also requires manual work from our Credit Assessors, so make sure you’re really ready before you apply.

Due to our competitive rates, we often receive large volumes of applications and it takes us a little longer than usual to assess and approve your application. When this happens, we’ll be sure to let you know as soon as possible. We work hard to keep up with demand and are continually growing our team to ensure we maintain our fast approval times.

If your application is time-sensitive or if there is a deadline you’re trying to meet, please speak with our team to get an understanding of our current approval times. You can chat with us over LiveChat or on 1300 842 405.

We’re known for our fast approval times, with our online application taking about 15 minutes to complete. However, the time to approval depends on the complexity of your application and the number of applications we're processing at the time.

Our fastest fully approval - from the time the application was submitted (including assessment, verification, and running all our digital checks) is 58 minutes however, approval times depend on individual circumstances.

Once you’ve completed the application process, you’ll either be approved, politely declined, or referred to one of our home loan experts to fill in any blanks or to get more information to enable your application to be assessed.

We’ll also let you know if we’re experiencing any delays and once we pick up your application for assessment, we immediately start working towards approval. The quicker you’re able to respond to any requests from our Credit Assessors, the quicker we’ll be able to fully assess your application.

Our application is entirely online.

We believe in removing the complication associated with getting a home loan and reimagined home loans from the ground up, simplifying the process and making it more efficient and easier to understand.

If you're approved, you'll get an email from us detailing the next steps, along with your home loan contract. You’ll also get a settlement pack which will outline further steps.

What may delay my home loan approval?

Sometimes delays occur if we need more information. Opting to validate your financials manually instead of securely linking your accounts slows the process down significantly, and one of our Credit Assessors will need to assist. Submitting an incomplete application or providing inaccurate estimates of your expenses (or any information regarding your income, expenses and debts) also requires manual work from our Credit Assessors, so make sure you’re really ready before you apply.

Due to our competitive rates, we often receive large volumes of applications, and it takes us a little longer than usual to assess and approve your application. When this happens, we’ll be sure to let you know as soon as possible. We work hard to keep up with demand and are continually growing our team to ensure we maintain our fast approval times.

If your application is time-sensitive or if there is a deadline you’re trying to meet, please speak with our team to get an understanding of our current approval times. You can chat with us over LiveChat or on 1300 842 405.

What happens if my application needs to be reviewed by a Credit Assessor?

If we need more information, we’ll refer your application to one of our Credit Assessors who’ll help you complete your application. Our Credit Assessment team move fast, and if you’re proactive in responding to their requests, they’ll be able to process your application quickly.

Sometimes they’ll only need one or two things like updated payslips or a bank account statement. Everyone’s situation is unique, so if your specific application is more complex than most, you might be asked to provide more detail. If you’ve chosen to validate your financials manually, this typically requires more information and your application will take longer to assess, however if you choose digital validation, our team receive the exact same information, but much faster.

If you’re ready to try a better way to do home loans, you can start the application process here.