Home loan fees

We’re known for our fast approval times, with our online application taking about 15 minutes to complete. However, the time to approval depends on the complexity of your application and the number of applications we're processing at the time.

Our fastest fully approval - from the time the application was submitted (including assessment, verification, and running all our digital checks) is 58 minutes however, approval times depend on individual circumstances.

Once you’ve completed the application process, you’ll either be approved, politely declined, or referred to one of our home loan experts to fill in any blanks or to get more information to enable your application to be assessed.

We’ll also let you know if we’re experiencing any delays and once we pick up your application for assessment, we immediately start working towards approval. The quicker you’re able to respond to any requests from our Credit Assessors, the quicker we’ll be able to fully assess your application.

Our application is entirely online.

We believe in removing the complication associated with getting a home loan and reimagined home loans from the ground up, simplifying the process and making it more efficient and easier to understand.

If you're approved, you'll get an email from us detailing the next steps, along with your home loan contract. You’ll also get a settlement pack which will outline further steps.

What may delay my home loan approval?

Sometimes delays occur if we need more information. Opting to validate your financials manually instead of securely linking your accounts slows the process down significantly, and one of our Credit Assessors will need to assist. Submitting an incomplete application or providing inaccurate estimates of your expenses (or any information regarding your income, expenses and debts) also requires manual work from our Credit Assessors, so make sure you’re really ready before you apply.

Due to our competitive rates, we often receive large volumes of applications, and it takes us a little longer than usual to assess and approve your application. When this happens, we’ll be sure to let you know as soon as possible. We work hard to keep up with demand and are continually growing our team to ensure we maintain our fast approval times.

If your application is time-sensitive or if there is a deadline you’re trying to meet, please speak with our team to get an understanding of our current approval times. You can chat with us over LiveChat or on 1300 842 405.

What happens if my application needs to be reviewed by a Credit Assessor?

If we need more information, we’ll refer your application to one of our Credit Assessors who’ll help you complete your application. Our Credit Assessment team move fast, and if you’re proactive in responding to their requests, they’ll be able to process your application quickly.

Sometimes they’ll only need one or two things like updated payslips or a bank account statement. Everyone’s situation is unique, so if your specific application is more complex than most, you might be asked to provide more detail. If you’ve chosen to validate your financials manually, this typically requires more information and your application will take longer to assess, however if you choose digital validation, our team receive the exact same information, but much faster.

If you’re ready to try a better way to do home loans, you can start the application process here.

Tiimely Own is the smart choice for a low-rate loan with fast approval, but it’s not for everyone. Our in-house broker service provides major bank loans and supports complex situations and loan features such as split loans, guarantor loans, and construction loans.

Tiimely Own home

Your Tiimely Own home home loan is funded by Bendigo and Adelaide Bank​. You must meet the Tiimely Own home loan eligibility criteria, which includes postcode and property eligibility (i.e. capital, metropolitan and major regional only for owner-occupied and investment purposes), and be borrowing up to 90% (for customers who have less than 20% deposit, you’ll need LMI).

Our in-house broker service

Your loan will be funded by one of our 30+ panel lenders​. This may allow you to unlock additional loan features that better suit your financial situation (i.e. split loan facilities, guarantor loans, land and construction).​ You can borrow up to 95% (LMI may apply for customers who have less than 20% deposit) and depending on your loan amount, there may be more flexibility (borrowing more than $2M-$3M).

What remains the same across both?​

Regardless of where you get your home loan from, you’ll have access to the same superior service we’re famous for.​ You’re empowered enough to go down the DIY online home loan route, so make your Tiimely Home application work harder for you. Combined with our Tiimely Home tech, uses the power of automation and stay in control of your home loan.​ No more time taken out of your day to go to a lender’s office.

You can easily find out by checking against our eligibility criteria. These consider a range of factors including:

• Property: value, location, and type
• Your contributions (deposit or equity amount)
• Employment: current and previous history, and type
• Identity: forms of government ID, and citizenship

No, we’re not a bank.
Tiimely is a platform technology company with an Australian Credit Licence (ACL) and Tiimely Home is our retail business.
We have our own no-frills home loan product, Tiimely Own, that we offer direct to customers. It benefits from our proprietary technology that creates efficiencies in the lending process, which means we can keep our costs low and pass these savings onto customers.

Tiimely Own home loans are funded by Bendigo and Adelaide Bank plus we also have a team of expert in-house brokers who can help you find a loan with one of our partner lenders if our Tiimely Own home loan isn’t right for you.