Inside Tic:Toc: Anthony, Credit Assessor
3 min read
We speak to Anthony about what it is like working as a credit assessor at a fintech
I was born and raised in Adelaide but had the pleasure and opportunity to live in Melbourne for four years. While I loved living on the city fringe with the hustle and bustle and the restaurants at my doorstep, there is nothing better than the laid-back lifestyle Adelaide has to offer. Plus, my family is here. Adelaide is one of Australia’s best-kept secrets. Great food, great coffee, beautiful beaches, arguably the best wine regions in the world, tree-lined streets, lots of green parks, and a very reasonable cost of living. It’s no wonder it always makes the top 10 most liveable cities in the world. And there are a lot of cities, so we are lucky to live here.
It felt like being in another country, and it made me stop and think how lucky and proud I felt knowing there was such an innovative, disruptive and forward-thinking Fintech company right in our backyard. Having spent over a decade in the banking industry, to see two sides that typically don’t work together (home loans and tech) — it was great to see the possibilities are endless, and I was in the right place.
My current role as a Credit Assessor is to be the glue between our awesome technology and our great customers. I validate anything our AI technology cannot, including customers who elect to provide their financials manually. I assess our customers’ financial situation and make sure the loans are suitable for them. The best part of my role is getting to know our customers and making the happy call after they receive their unconditional approval.
Be positive, help others and never stop learning. I believe things happen for a reason, but luck only happens when preparation meets opportunity.
I think our machine learning technology is very exciting. As a career banker, having the technology to read, interpret and categorise customer data is an amazing feat. It’s one of the most time-consuming tasks, and with the help of technology, we’re able to help more customers.
As a career banker, having the technology to read, interpret and categorise customer data is an amazing feat.
I’ve always been a goal setter and I have a few goals I am working towards that I’d like to achieve over the next 5 years. You must keep your eyes on the prize and make sure that every day, you are either learning from the occasional backward step or moving forward.
I found the application process very different to what I had faced in the past. While my experience was certainly not overlooked, it was nice to see people were more interested in me as a person and if I would be a good cultural fit.
I’m one of those weird people that likes black American-style coffee.
No, not straight away anyway. I would hope I could make that kind of money work for me and give me more choices.