Back to FAQs

How can I check the status of my application?

Once you apply for a home loan with Tiimely Home, you’ll receive your log in credentials, allowing you to access and manage your account online. You’ll also be able to check the status of your loan application, if it hasn’t been approved on the spot.

Your log in credentials include your account details, a customer number and a temporary password, which you’ll need to change for security reasons. Note: It will need to comply with standard password rules like including a number, a letter and minimum of eight digits.

If you forget your Customer Number or password, you can contact us here.

Found in:

  • Applying

Found in:

Legal things about our rates
Our home loans are subject to credit criteria and eligibility requirements. Home loan interest rates are for new customers only and can change. Our comparison rates are based on a $150,000 loan amount over a 25 year term. They factor in fees associated with applying for the loan; ongoing fees and fees associated with leaving the loan. Our fixed loans roll to a variable principal and interest rate at the end of the fixed term. If the interest only period is not specified, the comparison rate is calculated on a one year period.

WARNING: The comparison rates are true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.

Tiimely Turnaround
^Our turnaround times are up to 2x faster than the industry, based on a comparison of our average platform submit to approval time compared to industry submit to approval time, published here  (June 2023). Customer turnaround times are dependent on individual circumstances and may require an assessor to obtain more information.

Our trade mark
Tiimely is a registered trademark of Tiimely Pty Ltd.