FAQs

Guide

Let's talk

Your credit assessor Stephen Cooper has provided excellent service as he try his best to resolve property valuation issues. Great staff for professional services and help customer immediately after receiving enquiry.

Great customer services

Qianhua Lau

Credit assessor great customer service

Laura Berendsen

We have really enjoyed our experience with Tic Toc. They are a delight to work with and always keep us in the loop, and make the whole home buying process a little less stressful!

We have really enjoyed our experience…

Selina

Due to having a complicated situation I had been declined by Commbank whom I currently have a loan with and had 2 previous loans with. Several others declined for pathetic reasons. I had a 22% deposit and stable income. We read good reviews of TicToc so I thought I'd give them a shot and am glad I did. 

Trix was amazing and understood everything with minimal explanation. She had some requests which I actions straight away and I was approved in 2 days. 

Exceptional Service and communication.

The online forms were a pleasure to use and so was the automated bank transaction downloads. It made everything a breeze. 

The conveyancers and estate agents all had good things to say about them also. This experience is just like 10 years ago where getting a loan was straight forward and didn't require a forensic audit like the big banks require you to go through. I felt like a customer and not a privacy invaded number. Thank you very much. 

10/10 in every regard and will use again!!!!

Complicated business made easy...

Jenny T

I did my home loan process through Tic:Toc and was very pleased. My credit assessor, Sarah Nguyen, was professional, friendly and very quick to reply. It made the process easy and stress-free. I would recommend Tic:Toc to friends and family.

Easy and stress-free

Glenn

Great people to work with. We enjoyed the whole process. It was fast, efficient and friendly. We have recommended TicToc to everyone we know. Thanks!

Great people to work with

Efficient process. Knowledgeable staff in every department. Highly recommend.

Efficient process

EXCELLENT CUSTOMER SUPPORT.

marufa yasmin

Tic:Toc released our month long stress by fully approving online loan application within 5 days. Very happy with their service.

Great customer service, transparent, easy to deal with

Your credit assessor Stephen Cooper has provided excellent service as he try his best to resolve property valuation issues.

Great staff for professional services

<h1>How we hire</h1>
<p class="subheading">We hire for values, motivation and craft.</p>

<h2 class="small-caps">Our recruitment process</h2>
<p class="h1">What to expect when you apply with us<br /></p>

<p>If you're the kind of person we're looking for we'll be in touch soon to arrange an informal chat over coffee so we can learn more about you. You can also learn more about us!</p>

Let's chat

<p>The next step for successful applicants is an interview. We’ll meet with you in person, or via webcam if you’re based remotely. You’ll get to meet your potential team leader and some of the team you’ll be working with. We’ll discuss the challenges and opportunities of the role and how this contributes to Tic:Toc. This is your chance to pick our brain about what it’s like to work at Tic:Toc.</p>

Let's meet

<p>We’re all about collaboration here at Tic:Toc, so we want you to meet as many of the team as possible throughout the process. This time you'll meet with someone else from your future team and someone from an entirely different area of Tic:Toc. We’ll talk further about our culture and what it’s like to work here.</p>

Let's meet... again!

<p>At this stage we'll complete reference checks to make sure you are who you say you are 🕵️</p>

Doing our due diligence

<p>If we think you’re a great fit and you feel the same about us, we’ll make you an offer - yay! If you're not successful this time, we'll offer you some feedback to help you in the future. We'll also need to complete a number of background checks at this point as well.</p>

Pop the champagne

<p>If you say yes, your team will be waiting to welcome you with open arms and show you the ropes. We’ll also try to catch up with you before you start - so we can minimise those first day jitters.</p>

Onboarding

<p class="small-caps">Meet the team</p>
<h2>Get up close and personal</h2>

How we hire

Our recruitment process

Let's chat

Let's meet

Let's meet... again!

Doing our due diligence

Pop the champagne

Onboarding

Get up close and personal

Minseok, Machine Learning Engineer

Kristina, Credit Assessor

Phil, Talent Acquisition Specialist

Karl, Credit Team Lead

Ershadi, Software Engineer

Brinda, Credit Assessor to Business Analyst

Shane, Credit Assessor

Anthony, Credit Assessor

Tina, Credit Assessor